On-Prem

Appspace On-Prem Platform

This article provides the instructions to perform a full upgrade to Appspace on-prem 7.x, for existing Appspace customers running an older version of Appspace on-prem. Please follow the instructions in this order: Uninstall Appspace Installation Center You must first remove the previous build of Apppace Installation Center. In the list of installed programs, select Appspace Installation …

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This article provides instructions to activate your Appspace on-prem server for all subscription plans using the following methods: One-Step Licensing – Online Activation (Recommended) Advanced Licensing – Online Activation Advanced Licensing – Offline Activation What’s in this article: Prerequisites For All Activations An active Appspace subscription plan. Portal Administrator or Account Owner privileges on your …

Activate Appspace On-Prem 7.2/7.1 Server License Read More »

Release notes for the 7.1 platform releases, which include a list of all new features, enhancements, bug fixes, and escalation fixes.

This article provides instructions to enable the Single Sign-On (SSO) feature for Appspace On-Prem. With SSO, Appspace On-Prem accounts can now be configured to integrate with Security Assertion Markup Language (SAML) 2.0 compliant identity providers, allowing for seamless and secure connections using a single set of credentials, simplifying username and password management. When you login …

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This article provides the instructions to set a default home network. Prerequisites Network Administrator or Account Owner permissions required. Set the Home Network If you have access to multiple networks, you have the option to select a Home Network, which allows you to set the default login network. Click the User icon and the User name link. In the Edit …

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To view your Appspace user profile: Click the User icon and the User name link. In the Edit User Profile Details page, you can manage your user details such as Name, Password, and Profile image.

Device groupings allow users to easily manage and locate a collection of devices. Devices can belong to only one group. Groups can be nested in a hierarchy tree. This article provides the instructions to add, edit, and manage your device groups within Devices. Prerequisites You must be one of the following users: Account Owner Network Administrator …

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This article provides instructions to uninstall Appspace on-prem using two different methods. The first method only renames the Appspace folder and can be used when troubleshooting an issue, so that Appspace can be reinstalled easily to rectify any issues the previous Appspace installation might have had. The second method provides instructions to a complete uninstall …

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Pass-through Authentication allows you to provide users in your organization with an external Identity provider (IdP), with access to published channels through Appspace App on smartphones or tablets without consuming Premium User IDs. This is accomplished by providing you unlimited Basic User IDs which are automatically applied to users authenticated via SSO or LDAP that …

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This article provides the instructions to configure Active Directory (AD) or LDAP (Lightweight Directory Access Protocol) over SSL (Secure Sockets Layer). Note that this configuration is portal-wide and affects all tenant accounts within Appspace. Before we start, here are a few types of certification that are relevant for this guide: Self-Signed – The certificate is …

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