Administrator

Articles for Administrators

Manage your networks and sub-networks here. Assign a default channel to each network, or set permissions. All users, user groups, channels, and content and inherited from the network(s) you are assigned to. This article provides the instructions to create and manage your networks. Prerequisites You must be one of the following users: Account Owner Network …

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This article provides instructions to unregister devices from Appspace. You may use one of the following options: To unregister the device, you must have one of the following user roles: Portal Administrator Account Owner Network Administrator Unregister Devices from Appspace Platform Log in to the Appspace console. Click Devices from the Appspace menu. Select the desired …

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This article provides the instructions to move registered devices between networks in the Appspace console. Prerequisites You must be one of the following users: Account Owner Network Administrator Move Devices Between Networks Select Devices from the Appspace menu, and click the Devices tab. Click the desired device’s name link you wish to move. In the Device …

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This article provides instructions to configure and register Mersive Solstice Pod devices with the Appspace App, ideal for displaying signage in huddle spaces or conference rooms. Similar to how the app works on Cisco’s Collaboration Endpoints, the Appspace App (PWA) will run on a browser as signage, and will be automatically enabled when the device …

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This document provides an introductory overview of room scheduling solutions with Appspace’s Room Schedule and Schedule Board cards.

Playout metrics enable digital media network operators to record the proof-of-play of content items within a media zone in an advanced channel (sign). Recordings can be set to always be captured or set to a scheduled time period. You can generate a report to display the proof-of-play between specific time periods. Enabling Content Playout Recording …

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This article provides the instructions to configure Active Directory (AD) or LDAP (Lightweight Directory Access Protocol) over SSL (Secure Sockets Layer). Note that this configuration is portal-wide and affects all tenant accounts within Appspace. Before we start, here are a few types of certification that are relevant for this guide: Self-Signed – The certificate is …

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This article provides the instructions to configure Active Directory or LDAP (Lightweight Directory Access Protocol) for single, and multiple domains. Note that this configuration is portal-wide and affects all tenant accounts within Appspace. Prerequisites   Portal Administrator privileges on your Appspace on-prem server. Active Directory enabled with administrator-level credentials Configure Active Directory Authentication Navigate to System …

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This article provides the instructions to change/reset your Appspace on-prem server password.  Prerequisites User privileges on the Appspace server. Change Password Click the User profile icon on the Appspace menu bar, and click the user link. In Edit User Profile Details page, click the Change Password link. Enter in your current password, followed by the new password, and …

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This article provides instructions to uninstall Appspace on-prem using two different methods. The first method only renames the Appspace folder and can be used when troubleshooting an issue, so that Appspace can be reinstalled easily to rectify any issues the previous Appspace installation might have had. The second method provides instructions to a complete uninstall …

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